Cancellations & Closures

The City of Cedar Hill will welcome the public back to the Cedar Hill Government Center and Tri-City Animal Shelter in a limited capacity on Monday, May 18. Other City facilities will remain closed until future reopening phases are announced, based on guidance from state and local health officials.To protect the health of City employees and the Cedar Hill community, visitors to City facilities will be asked to wear a face covering or mask and self-screen for symptoms of possible COVID-19 before entering City buildings. Residents are encouraged to continue to access services online at and over the phone at (972) 291-5100.

Cedar Hill Government Center

  • Utility Services customer service windoware open. Customers are encouraged to pay their bill online, by phone at (469) 272-2931, or through the drop box located in front of the Government Center.
  • Municipal Court service window is open. Customers are encouraged to resolve their court case online or by phone at (469) 291-5113. All defendants, jurors, and witnesses set for a hearing, trial, or other in-person docket will be rescheduled.
  • Neighborhood Services, including building inspection and code enforcement is available by appointment only. Call (972) 291-5100, ext. 1111 to schedule an appointment.
  • Planning is available by appointment only. Call (972) 291-5100, ext. 1080 to schedule an appointment.
  • Public Works services are available by appointment only. Call (972) 291-5126 to schedule an appointment.
  • City Administration and Human Resources are open and appointments are encouraged. Call (972) 291-5100 to schedule an appointment.

Tri-City Animal Shelter is open during normal business hours, Tuesday through Saturday from 10 a.m. to 6 p.m., and occupancy is limited to 10 guests in the building at a time. Call (972) 291-5335 to schedule an appointment for adoptions, strays, and surrenders.

The Zula B. Wylie Public Library will continue to provide curbside services. Find more information at

Parks & Recreation Amenities

  • Tennis and basketball courts are open and are limited to four people per court.
  • Restrooms are open at Crawford Park and Valley Ridge Park
  • Parks and trails remain open
  • Pavilions, gazebos, athletic fields, and playgrounds remain closed, and water fountains remain turned off.

The Alan E. Sims Recreation Center, Senior Center, and Crawford Park Pool remain closed at this time, based on guidance from state and local health officials.

All city events and special programs to the public have been canceled through May 2020. Visit our calendar for event-specific information.